Welcome to the FAQ section of Sanskriti Exports. Below you’ll find answers to common questions about our products, shipping, payments, and returns. If you still need help, feel free to Contact Us.

1. What products does Sanskriti Exports offer?

We specialize in a curated selection of:

• Spiritual idols and divine figurines
• Stainless steel kitchenware items
• Traditional Indian home décor and gifting pieces

2. Do you ship internationally?

Yes, we proudly offer worldwide shipping. Your favorite Indian heritage products can be delivered to most countries globally, including the USA, UK, Canada, and Australia.

3. How long does shipping take?

• Within India: 3–7 business days
• International (USA & Worldwide): 10–12 business days (excluding customs delays)

4. How can I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS. You can track your shipment on our Order Tracking page or the courier’s official website.

5. What payment methods do you accept?

• Credit/Debit Cards (Visa, Mastercard, Amex)
• UPI & Net Banking (India)
• PayPal (International)
• Wallets like PhonePe, Google Pay, etc.

6. Is Cash on Delivery (COD) available?

Yes, COD is available within India. Currently, COD is not offered for international orders.

7. Are your spiritual idols made from authentic materials?

Absolutely. All our idols are made from high-quality materials like brass, marble, polyresin, or terracotta and crafted by skilled Indian artisans.

8. Can I return or exchange a product?

Yes. We offer a hassle-free 30-day return policy from the date of delivery. Items must be unused, in original condition, and returned with original packaging. For more details, visit our Return & Refund Policy.

9. When will I get my refund?

Once we receive and verify the returned item, your refund will be processed to the original payment method within 3 business days.

10. What if I receive a damaged or wrong item?

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos. We will offer a replacement or full refund.

11. Are your products suitable for gifting?

Yes! Many of our products, especially idols and décor items, make thoughtful gifts for festivals, weddings, housewarmings, and spiritual events.

12. How do I care for stainless steel kitchenware?

Use mild dish soap, avoid abrasive scrubbers, and dry immediately after washing to maintain shine and durability.

13. How can I contact customer support?

Address: Plot No. 26, Bhorgarh Industrial Area, Delhi – 110040, India
Email: support@sanskritiexports.com , sanskritiexports2000@gmail.com
Phone: +91 9555666085